We are working hard to get your order to you as soon as possible. Orders placed on business days before 22:00 we aim to ship the same day. However, we do not always succeed. Sometimes products are out of stock and your order may take a little longer to arrive. If for any reason we do not meet this delivery time, we will of course inform you as soon as possible.

Shipping costs.

  • € 4.95 for orders within NL and BE
  • for free for orders above € 49 within NL and BE

Delivery time.

All our orders are delivered by our partner PostNL, DHL, DPD and FedEx. In general, delivery will take place the next working day between 9:00 AM and 6:00 PM.
Unfortunately, we cannot guarantee a delivery date.

To which countries does Pure'n'Well deliver?

Currently, your orders can be delivered to the Netherlands and Belgium. 

Where is my order?

You will receive a track & trace link by email. This way you know when your package will be delivered. It is also possible via that link to provide a different delivery address or a different delivery date that may be more convenient.

If you have not received a track & trace code, please check your spam filter.

I have not received my order!

That's annoying. In the track & trace you can see where your package is and why it has not (yet) been delivered. If you can't figure it out, please contact us at info@purenwell.nl.  

Incorrect order.

Your package contains a packing slip. It says exactly what you ordered. If your order is incorrect, please contact us immediately at info@purenwell.nl